Support

Thalient Labs runs Ownhand. Email hi@thalientlabs.ai and we will answer within one business day.

What to include

• The email address on your account.
• The request_id of the draft, if your question is about one. Every write result has it, and the HTTP API returns it as id.
• What you expected, what happened, and the exact error message if there was one.

Other places to look

• Docs: setup, occasions, feedback and the HTTP API.
• Errors and limits: what each error means and what to do about it.
• Privacy Policy: how to get a copy of your data or delete your account.
• Service status: shows whether the API and its database are up.